Enterprise AI architecture, readiness, and delivery for regulated organisations, from assessment through implementation.
Enterprise AI Services
Design, integrate, and operate digital infrastructure that connects your business securely and at scale.
Infrastructure Services
Always-on managed operations across SOC, cloud, DevOps, MLOps, and application platforms.
Cloud migration, modernisation, and transformation programmes aligned to business outcomes.
Cloud Services
Security architecture, managed SOC, vCISO, compliance, and incident response for regulated sectors.
Specialist talent and team outsourcing across digital, cloud, data, AI, and security disciplines.
Talent & Outsourcing
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Prepare for, respond to, and recover from cyber incidents effectively.
Structured playbooks, experienced responders and clear decision-making support, so your organisation is not improvising on its worst day.
We develop incident response plans, runbooks and exercises so that when incidents happen, stakeholders understand their roles and can act quickly.
During and after incidents, we coordinate technical and business stakeholders, support communications, and ensure lessons learned feed back into controls and processes.
Incident response plans get written once and filed away, untested against a realistic scenario.
When an incident hits, nobody is sure who makes the call, leaving critical minutes lost to confusion.
DORA and NIS2 notification windows are tight, and they get missed when classification decisions stall.
Sourcing experienced incident responders after an attack starts adds hours or days to response time.
Post-incident findings get discussed once and never translate into actual changes to controls or training.
Clarity and control when it matters most.
Senior leadership of major security incidents, including DORA and NIS2 regulatory notifications, working alongside your internal teams.
A documented plan covering roles, escalation, communications and technical response steps.
Scheduled exercises that keep your response plan current and your team confident.
Experienced responders on call, so containment starts within hours, not days.
A structured review that feeds findings back into controls, architecture and training.
Clear plans and playbooks that define roles, escalation paths and decision points in advance.
Realistic exercises that pressure-test your plan and your people before a real incident does.
Experienced responders on hand to contain, investigate and remediate active incidents.
Notification support aligned to DORA and NIS2 timelines, so obligations are never missed under pressure.
How organisations use SynaptekX to respond with clarity instead of improvising under pressure.
A regional bank was hit by ransomware that began encrypting file shares during business hours, with internal teams uncertain how to contain it.
An online marketplace discovered unauthorised access to a database containing customer personal information, with no tested plan in place.
An energy transmission operator believed its incident response plan was solid, but had never tested it against a realistic IT and OT scenario.
A national charity holding sensitive donor data had never developed a formal incident response plan when a suspicious access alert was raised.
A regional bank was hit by ransomware that began encrypting file shares during business hours, with internal teams uncertain how to contain it without disrupting customer-facing systems.
An online marketplace discovered unauthorised access to a database containing customer personal information, and needed to respond, investigate and notify without a tested plan in place.
An energy transmission operator believed its incident response plan was solid, but had never tested it against a realistic scenario involving both IT and OT systems.
A national charity holding sensitive donor data had never developed a formal incident response plan, and had no defined process when a suspicious access alert was raised.
Organisations partnering with SynaptekX for incident response can achieve:
Senior responders on call from the first hour, not sourced after the attack has already spread.
DORA and NIS2 timelines built into the response process from the outset.
Tabletop exercises mean your team knows exactly what to do before a real incident happens.
Lessons learned are fed back into controls and architecture, not filed and forgotten.
Everyone knows who owns which decision, so critical minutes aren't lost to confusion.
Executives get clear, timely updates instead of being left in the dark during an incident.
Five reasons organisations trust SynaptekX with their incident response.
Experienced responders lead every engagement, not a rotating first-line queue.
Responders on call around the clock, so mobilisation starts within hours, not days.
Deep familiarity with regulatory timelines and what needs to be reported, and when.
Realistic exercises that pressure-test your plan before you ever need it for real.
Post-incident reviews connect directly into our broader security architecture practice.
Both. A retainer means responders are ready before an incident occurs, but we also support organisations responding to a live incident for the first time.
Retainer clients typically have responders mobilised within hours. Non-retainer engagements depend on availability but are prioritised as urgent.
We manage the classification and notification process alongside your team, ensuring DORA and NIS2 deadlines are met.
We simulate a realistic incident scenario with your technical, executive and communications teams to pressure-test roles, decisions and escalation paths.
Both. Containment stops the immediate threat, and our post-incident review feeds findings back into your controls and architecture.
Explore the rest of our cyber security and compliance capability.
Understand your current security maturity, risks, and improvement opportunities.
Build governance frameworks and maintain regulatory compliance.
Design secure, scalable, and future ready security environments.
Improve visibility and accelerate threat detection and response.
Enhance protection through continuous monitoring and expert response.
Secure cloud environments across hybrid and multi cloud platforms.
Reduce risk through modern identity centric security models.
Experienced security leadership and board reporting, without the full time overhead.
Put a plan, playbooks and responders in place before you need them.
Get in touch, and discover how our AI-driven expertise can propel your next phase of digital growth
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